Healthcare
Novartis
Swiss multinational pharmaceutical company, Novartis, were facing a challenge. Customer service levels in its patented Innovative Medicines division had fallen and too many products were out of stock on a daily basis. In order to ensure availability of vital medicines to patients, the company decided to act. It embarked on a Class A programme with Oliver Wight to transform the supply side of the business.
Company Details
Leading pharmaceutical company
with a global reach
155 countries
sell Novartis products
Diversified portfolio
of innovative medicines, cost-saving generic and biosimilar pharmaceuticals, and eye care
Benefits at a glance
99.75%
service levels
94% improvement
in stock out reductions
92%
OTIF (On Time In Full) delivery reliability
Want to know more about Supply Chain Management?
Today’s supply chains don’t just need to function. They need to flex, to sense, to respond and to guide your business forward, even in uncertainty.
At Oliver Wight, we help you move beyond firefighting and siloed fixes — building the capability, confidence and clarity to run a supply chain that’s aligned to strategy and ready for change.
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