An Executive Guide to the Oliver Wight Maturity Model

In today’s consumer-driven business climate, the most successful organisations are those that not only meet customers’ needs effectively and profitably now, but in five, 10 and 15 years time. This requires a relentless programme of improvement to continually increase performance levels. The Oliver Wight Maturity Model identifies your organisation's real level of maturity, helping you to understand where your business is, and where you need to be so you can steer, measure and celebrate your progression on the journey to business excellence.